Service

Our superior quality is backed by comprehensive full-cycle service.

R&D Engineering Team

Engineers customize rigs for various drilling construction demands.

Technical Support Team

Provide remote tech guidance and long-term spare parts support worldwide.

Project & Sales Team

Offer tailored project matching and transparent one-stop solutions.

Cooperation Process

STEP
Demand Communication
STEP
Matching Solution
STEP
Custom Design
STEP
Production & QC
STEP
Rig Debug & Test
STEP
Global Delivery & Spare Parts Support

One-stop Professional Drilling Solutions for Global Clients

With years of mature technical experience in multi-scenario drilling equipment, we have established a standardized full-cycle service system suitable for overseas projects in Asia, Europe, Africa and South America. Our efficient professional service team follows complete service standards, takes customer satisfaction as our core goal, and offers comprehensive reliable support for all your drilling construction projects.

Thoughtful After-Sales Support Eliminates All Your Worries

Centered on customer demands, we offer lifelong free technical support for drilling rigs. Our technical team provides 24/7 online and phone remote guidance to resolve any on-site equipment troubles, and overseas on-site engineer service is available on demand.

FAQS

What are your delivery terms?

We offer flexible international trade terms including EXW, FOB, CFR and CIF.

How long is your production lead time?

Normally it takes 15–21 working days after receiving your deposit. The exact delivery period depends on your machine model and order quantity.

What is your machine warranty policy?

Our main drilling rig comes with a 1-year warranty. Within the warranty period, we provide free replacement for damaged standard accessories. We also supply operation and maintenance video guides for all equipment.

What packaging do you use?

For LCL shipments, we adopt export-standard wooden cases; for FCL full container orders, machines will be firmly fixed inside the container.

Do you test all equipment before delivery?

Yes, every drilling rig undergoes full performance testing before shipment, and a formal inspection report will be attached to each order.

Do you supply wear parts for regular clients?

Yes. We keep complete order records for all clients, and we can continuously supply matching wear parts at preferential prices for long-term cooperation partners.

How do you maintain stable long-term cooperation with clients?

1. We insist on stable product quality and competitive pricing to maximize clients’ benefits.
2. We treat every customer sincerely regardless of region, and focus on win-win long-term partnership.

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